FREQUENTLY ASKED QUESTIONS
1. What types of flowers do you offer?
We offer a wide variety of flowers including roses, lilies, tulips, daisies, orchids, and seasonal blooms. We also provide custom arrangements tailored to your preferences.
2. Do you offer same-day delivery?
Yes, we offer same-day delivery for orders placed before a certain time. Please contact us for more details on cut-off times for same-day delivery.
3. Can I customize my flower arrangement?
Absolutely! We specialize in custom flower arrangements and can tailor your bouquet or flower box to your specific preferences, including color schemes, flower types, and occasion.
4. Do you offer flower delivery outside of Melbourne?
Currently, we offer delivery services within Melbourne and surrounding areas. For deliveries outside of this region, please contact us for more information.
5. How long will my flowers last?
The lifespan of your flowers depends on the type of flowers and how they're cared for. Most flowers can last anywhere from 5 to 7 days, but we provide tips on how to keep them fresh longer.
6. Can I add a personalized message or card with my order?
Yes, we offer personalized greeting cards that can be included with your flower arrangement. Just let us know the message you'd like to include!
7. What should I do if I’m not happy with my order?
We strive to provide the best service and quality. If you're not satisfied with your order, please contact us immediately, and we will do our best to resolve the issue to your satisfaction.
8. Do you offer any gift items alongside flowers?
Yes, we offer a range of add-ons such as chocolates, balloons, candles, and other gifts that can complement your floral arrangements for any occasion.
9. Do you have flower arrangements for events or weddings?
Yes, we specialize in creating stunning floral arrangements for weddings, corporate events, and other special occasions. Our team can help design and provide flowers that match your theme and style.
10. Are your flowers sourced locally?
We source our flowers from trusted local suppliers as well as from international growers to ensure the highest quality and variety for our customers.
